Logo
Published on

DHL Express Delivery Experience During 2025 Lunar New Year

Authors
  • avatar

Introduction

I recently received a DHL package from Hong Kong during the Lunar New Year period. Since I was planning to visit my family for the holiday, I utilized DHL's On-Demand Delivery service. I'm sharing my experience to help others who might find themselves in a similar situation.

Official Holiday Service Schedule

DHL adjusted their service hours during the 2025 Lunar New Year period. For details, please refer to the DHL official announcement.

Actual Delivery Timeline

Here's the complete journey of my package:

1. Shipment Pickup (1/27)

  • 1/27 17:20 Picked up in Hong Kong
  • 1/27 17:30 Received tracking SMS from DHL: DHL Express XXXX.... The SMS contained a link to modify delivery preferences through the On-Demand Delivery service.
DHL Shipment

2. Transit Period (1/28-1/31)

  • 1/28-1/30 Package remained in Hong Kong during the Lunar New Year
  • 1/31 04:33 Departed from Hong Kong
  • 2/1 05:36 Arrived at Taipei sorting center
DHL Transit

3. Customs Clearance (2/1-2/7)

  • 2/1-2/7 Underwent customs clearance with multiple status updates showing "Customs status updated"
  • 2/7 12:06 Customs clearance completed

4. Final Delivery (2/8)

  • 2/8 09:57 Arrived at DHL delivery facility
  • 2/8 15:34 Out for delivery
  • 2/8 21:10 Successfully delivered
DHL Delivery

Key Takeaways

  1. Shipping and customs clearance times are notably longer during the Lunar New Year period. It's advisable to allow extra time for delivery. I'm grateful to all the staff who worked during the holiday season.

  2. DHL's On-Demand Delivery service proved extremely convenient, especially when dealing with uncertain schedules. The ability to redirect packages to i-Post lockers or FamilyMart convenience stores helped prevent missed deliveries. Additionally, DHL's tracking system provided real-time updates on the package status.